Driveway Valet

Lithia & Driveway•Portland, OR

39d•$19 - $29

About The Position

Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We’re big on innovation, big on people, and always driving forward. Come ride with us! The Driveway Valet I is responsible for providing a seamless and frictionless premium customer experience. This position is an entry level position that will be responsible for acquiring and picking up all makes and models of new and used vehicles in the assigned market area. Hourly Pay Range: $19.25-$28.85

Requirements

Strong attention to detail
Excellent communication skills
Sense of urgency
Active listening
Critical thinking
Time management
Proficient vehicle product knowledge
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values

Responsibilities

Facilitate online vehicle acquisition sales via an online portal
Maintain customer appointment calendar
Educate customers on process
Maintain marketplace reports
Provide an excellent customer experience while completing thorough vehicle inspections
Execute vehicle acquisition paperwork
Maintain excellent communication with team and store leadership
Use online valuation tools to purchase or valuate customer vehicle
Troubleshoot any customer needs or concerns
Navigate customer through vehicle acquisition process
Complete required paperwork with customer
Acquire and Maintain a notary commission
Go under intensive training to ensure up to date knowledge of ALL Brands products and features
Other duties as assigned.