Driver (PM Shift)

Universal Weather and Aviation•Greenwood Village, CO

2d•$20 - $25•Onsite

About The Position

The Driver’s primary duty is delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location. Under the supervision of the General Manager, the Driver will be responsible for managing the timeliness of the final product that will be delivered to the appropriate location. The Delivery Driver is responsible for delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures. ACW is utilizing Shipday for all its logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery. Cell phones are made available for all company business related tasks. Additionally, the Driver will participate in the process of directly serving the ACW customers and obtaining feedback from them regarding our product and service, which they will relay to the General Manager as required. They will be an on-site problem solver in the event of situations arising that require immediate action, and the Driver will be provided the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost. The Driver is responsible for driving safely under the laws and safety guidelines of the state(s) they drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road. The driver is responsible to maintain the vehicle fleet, clean the vehicle they use and remove all trash, clean the vehicle a minimum of one time per week and ensure that the Geotab Device and Key FOB are in working order, and will always fill the gas tank before returning to the kitchen on their final run. Further responsibilities may include picking up supplies as needed in the course of business, small kitchen prep, routine vehicle cleaning and maintenance. Understand and maintain quality control and food-safety procedures of food products during delivery. Under the direction of the General Manager, i.e., maintain operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing. Maintain impeccably clean (inside and out) vehicles by utilizing self-service car washes. Assist with the assembly of silverware units and stocking of items in the company vehicles. Meet weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations. Safely operate company vehicles and drive in compliance with all local and federal laws and regulations. Dress professionally and within the guidelines of Company procedures including the company approved uniform. Carry Company provided telephones/radios at all times when on duty out of the office and communicate with your local operation and the company call center as required or needed. Cross-train to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur. The employee will be required to adhere to Federal, State, and Local regulations and requirements that include, but not limited to; Regulated Garbage Training and Execution, Special “on-airport” driver training, airport badging requirements, TSA and Department of Homeland Security confirmations, and more. If any governmental requirements are not completed or up to date, it may cause ineligibility to perform the job description duties, leading to termination or job reassignment. All other duties as assigned by the General Manager.

Requirements

A High School diploma is required.
Previous face-to-face customer service experience in the aviation, food services, or hospitality industry is essential.
Excellent verbal and written communications skills.
Must possess a sense of urgency at all times and be able to work in a fast-paced environment while maintaining attention to details.
THE DRIVER MUST HAVE AN EXCELLENT DRIVING RECORD AND BE ABLE TO PASS A FAA ON-RAMP SECURITY CLEARANCE.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
ABILITY TO ADD, SUBTRACT, MULTIPLY, AND DIVIDE IN ALL UNITS OF MEASURE, USING WHOLE NUMBERS, COMMON FRACTIONS, AND DECIMALS.
Ability to apply good judgement understanding to carry out instructions furnished in written, oral, or diagram form.
Must lift and/or move up to 40 pounds.
Background Check
Drug Test
MVR (need reasonably clean driving record)
E-Verify

Nice To Haves

Prior delivery driving experience preferred.

Responsibilities

Delivering all orders, shopping, maintaining delivery vehicles and providing stellar customer service at every FBO and Client location.
Managing the timeliness of the final product that will be delivered to the appropriate location.
Delivering catering orders and concierge items in a safe and timely manner in compliance with Air Culinaire Worldwide (ACW) Standard Operating Procedures.
Using Shipday for all order logistics and deliveries to include delivery photo at point of delivery and the name of the recipient at point of delivery.
Participating in the process of directly serving ACW customers and obtaining feedback from them regarding our product and service, relaying it to the General Manager.
Acting as an on-site problem solver in the event of situations arising that require immediate action, with the authority to make decisions to solve the problem following company procedures related to customer satisfaction, safety, and cost.
Driving safely under the laws and safety guidelines of the state(s) they drive in and to always be courteous and careful to avoid accidents and dangerous situations while on the road.
Maintaining the vehicle fleet, cleaning the vehicle they use and removing all trash, cleaning the vehicle a minimum of one time per week and ensuring that the Geotab Device and Key FOB are in working order.
Filling the gas tank before returning to the kitchen on their final run.
Picking up supplies as needed in the course of business.
Performing small kitchen prep.
Performing routine vehicle cleaning and maintenance.
Understanding and maintaining quality control and food-safety procedures of food products during delivery.
Maintaining operationally safe vehicles by conducting regularly scheduled and required inspections including oil changes, tire changes/rotations, and other servicing.
Maintaining impeccably clean (inside and out) vehicles by utilizing self-service car washes.
Assisting with the assembly of silverware units and stocking of items in the company vehicles.
Meeting weekly with the GM to ensure ACW standards and procedures are accurately reflected in their day-to-day operations.
Safely operating company vehicles and driving in compliance with all local and federal laws and regulations.
Dressing professionally and within the guidelines of Company procedures including the company approved uniform.
Carrying Company provided telephones/radios at all times when on duty out of the office and communicating with your local operation and the company call center as required or needed.
Cross-training to be able to prepare or produce food in the kitchen as a secondary duty when business is slow and staffing shortages occur.
Adhering to Federal, State, and Local regulations and requirements that include, but not limited to; Regulated Garbage Training and Execution, Special “on-airport” driver training, airport badging requirements, TSA and Department of Homeland Security confirmations, and more.
Performing other duties as assigned by the General Manager.