Driver

IHG•Fort Hood, TX

6h•$17•Onsite

About The Position

We are seeking a Driver to respond to all guest requests for shuttle service in a prompt and courteous manner. This role involves assisting guests with luggage, operating the vehicle in accordance with state laws and airport rules, explaining and promoting hotel facilities, outlets, and services, and providing information about local attractions. The Driver will also perform daily inspections of vehicles, maintain cleanliness, and respond appropriately to guest complaints, informing supervisors of any major issues.

Requirements

High School diploma or equivalent.
Valid driver’s license required.
Must speak fluent English.
Carrying, pushing, or lifting items weighing up to 100 pounds.
Moving about the public areas.
Handling objects, products and computer equipment.
Bending, stooping, kneeling.
Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.

Nice To Haves

Some guest service experience or driving experience preferred.
Other languages preferred.

Responsibilities

Respond to all guest requests for shuttle service in a prompt and courteous manner.
Assist guests with luggage while boarding and off loading the vehicle.
Operate vehicle in accordance with state laws and observe all airport rules pertaining to shuttle vehicles.
Explain and promote hotel facilities, outlets, and services to guests.
Provide information to guests regarding local attractions and activities.
Perform daily inspection of vehicles and take necessary action to correct deficiencies or unsafe conditions.
Keep vehicle clean and neat at all times.
Respond appropriately to guest complaints.
Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.