Driver

Ride Connection•Portland, OR

6h•$21 - $26•Onsite

About The Position

We are seeking a compassionate and reliable individual to join our team as a part-time Driver for the Bethany Link. In this role you will provide safe, friendly, and dependable transportation for riders traveling throughout the Bethany and Hillsboro areas. You’ll make a meaningful impact by helping community members access TriMet connections and meet their daily mobility needs. The driver is the heart and soul of the transportation program. The service provided by the driver helps older adults and people with disabilities live independent, quality lives by providing them access to necessary community services. The driver provides transportation services using agency owned vehicles. The driver reports to, assists and works cooperatively with the Program Manager in providing safe and efficient transportation to customers without other alternatives.

Requirements

Experience operating a large vehicle
Valid driver's license with at least five years driving experience and an excellent driving history as recorded by the Department of Motor Vehicles
Maintain a driving record that meets or exceeds Ride Connection’s driver standards
Ability to access reliable transportation
Ability to pass a National Criminal Record Check which includes fingerprint identification
Ability to pass a drug or alcohol screening if required
Excellent interpersonal, oral and written communication skills with the ability to exercise good judgment, courtesy, and tact in public contact and handling problems
Ability to work as a team member with a diverse group of people
Ability to understand and follow written and oral instructions
Ability to give clear and concise directions, both orally and in writing
Ability to work independently on assigned tasks and to make decisions with minimal supervision by prioritizing and organizing tasks
Ability to adapt to a rapidly changing environment
Effective problem-solving skills

Nice To Haves

Experience working with older adults or people with disabilities
Experience and passion working for a Non-Profit organization
Knowledge of the geographic area
Ability to speak other languages in addition to English
Oregon Commercial Drivers License (CDL)

Responsibilities

Prioritizes the safety of customers, themselves and the general public by providing safe door-to-door service to the customer and always driving defensively
Transports customers according to the schedule and/or instructions given by the Program Manager or the Service Center if the Program Manager is unavailable
Maintains communication with the Program Manager and or Service Center at all times
Notifies the Program Manager or the Service Center (as appropriate) of any variations to the schedule
Assists customers between the vehicle and the door of the origin/destination location utilizing appropriate assistance techniques
Assists customers with mobility devices, bags, packages, and other items
Advises the Program Manager of any issues or problems, especially situational reports regarding delayed customer pick-ups or drop offs, or customer cancels, concerns
Informs Program Manager of changes in customer mobility detail and customer address detail whenever necessary
Performs daily pre-trip and post-trip vehicle inspections
Maintains accurate ride information records (customer information, mileage, hours, etc.)
Attends required training and retraining sessions
Provides Program Manager with advance notice of scheduled absences
Represents Ride Connection in a professional manner to our service partners, our funders, and the community
Develops, maintains and enhances relationships with Ride Connection staff, partners, customers and supporters
Assists with vehicle upkeep and carwash activities as required
Monitors vehicle fuel level and purchases fuel at an appropriate and efficient time so schedule delays do not occur
Values promptness and reliability
Maintains customer confidentiality at all times
Follows approved operational procedures at all times
Reports all vehicle incidents/accidents no matter how slight without delay
Maintains a personal and professional driving record with no more than two traffic violations or preventable collisions (or the combination of a traffic violation and a preventable collision) within a three-year period
Provides superior quality customer service to ensure that each person who requests Ride Connection service is treated with dignity, respect and patience
Participates in required training programs and attends all staff meetings as required
Activities of this position actively support inclusive practices that determine the needs and preferences of our target population
Adheres to current Ride Connection Personnel Policies
Performs other duties as assigned