Transportation - Driver - Transportation

Marana Health•Marana, AZ

1d•Onsite

About The Position

MHC Healthcare is seeking a Driver to join the Transportation team at the Counseling and Wellness Center, located in the heart of Marana, AZ. MHC Healthcare drivers provide safe, courteous, customer service-oriented transportation services to the patients and clients of the organization. MHC drivers work in tandem with the scheduling staff of the clinics to coordinate patient appointments and transport services which enable providers to see their patients without delay. Drivers utilize maps and driving directions to coordinate patient/client trips for the most efficient route for their riders. Drivers are required to effectively interact with all levels of staff from various departments. As a member of MHC Transportation, the individual must record all data relevant to pre-trip inspections, daily transports and support the goal of maintaining accurate records for the effective reporting of Transportation statistics concerning customer trips, vehicle maintenance and fuel usage. During periods of low transportation volume, drivers may be cross-trained in functions which support the administrative aspects of practice productivity. MHC Healthcare is a Federally Qualified Community Health Center (FQHC), with 17 sites in Tucson and Pima County. Our mission is to improve our Community by providing exceptional, whole-person healthcare.

Requirements

High School Diploma or G.E.D.
At least two years’ work experience in a customer service environment
At least 21 years of age with documented safe driving record
Valid Arizona motor vehicle operator’s license
Fingerprint Clearance Card through DPS
Must provide current 39 month Motor Vehicle Record
Equivalent combination of education and experience may be considered if applicable and must be directly related to the functions and body of knowledge required to successfully perform the job.
Ability to pass drug screening test

Nice To Haves

Establish effective professional relationships with patients, clients, co-workers, MHC employees and others external to the MHC organization.
Consistently demonstrates an awareness of patient/client safety and takes steps to ensure riders are compliant and do not present a risk to the driver or other passengers.
Operates MHC multi-passenger vehicles safely and in compliance with MHC policy.
Skilled in reading and interpreting all road signs in English.
Communicates effectively orally and in writing.
Knowledge of State and Federal Transit Administration, US Department of Transportation, State, local and other transportation regulations.
Applied knowledge in the safe transport of individuals who are ambulatory, elderly or patients within the behavioral health system.
Able to consistently perform, utilizing safe driving practices and procedures.
Skilled in the preparation of accurate daily records and reports of activity.

Responsibilities

Works with the scheduling staff to create efficient schedules for patients and clients of MHC Healthcare.
Coordinates with co-workers and communicates patient concerns to accomplish the appointments scheduled each day, minimizing any negative impact to the providers’ visit schedules.
Consults with staff to identify customer requirements, requests and/or accommodations related to transportation services.
Immediately reports any non-routine incidents or safety issues to supervisor and/or Practice Manager.
Completes accident reports, vehicle condition reports and other records as requested.
Coordinates with co-drivers when vehicle maintenance requires a vehicle to be out of service so the driver’s schedule can be changed to ensure coverage of scheduled transports for the day.
Coordinates with co-drivers to arrange for scheduled days off and adjustments to the daily schedule for assigned drivers.
Participates in in-services/education regarding Quality Improvement.
Assists with reports for billing, verifies billing accuracy, prepares requisitions and check requests, and performs general support functions in regard to workforce transportation and workforce development.
Consistently prioritizes the safety, comfort and experience of the patient/client to deliver consistent service and quality to the patients and clients of MHC Healthcare.
Performs all other related duties as assigned or requested.