Driver - Valet

KW PROPERTY MANAGEMENT AND CONSULTING•Miami Beach, FL
•Onsite

About The Position

Provides superior customer service to building guests upon arrival and departure. Parks guests’ vehicles in appropriate spaces and retrieves them in a timely manner. The position also supports parking and property operations by maintaining key control, keeping the valet office and entrance areas orderly, coordinating with security personnel, and following community procedures for receiving, emergencies, and vehicle access. The position works outdoors year-round and is exposed to the outside climate. The role may be full-time or part-time, with days and hours determined by the property; schedules may change to accommodate business needs. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Previous experience as a valet attendant.
  • At least three years of driving experience.
  • High school diploma or GED.
  • Valid driver’s license in the State of Florida.

Nice To Haves

  • Some college is preferred.

Responsibilities

  • Greet guests as their vehicles approach the entry.
  • Maintain the key-control system, keep keys locked when not in use, account for keys in the area, and keep the valet office locked when unattended.
  • Direct contractors, service vendors, and delivery trucks to designated parking spaces.
  • Maintain order and control of vehicles in the parking lot.
  • Keep the front area, parking lot, entrance, ashtrays, front door, directory, and booth glass clean and presentable.
  • Keep memos, log books, and other records organized and up to date.
  • Know the gate-house post orders and coordinate with security personnel to relieve them for breaks.
  • Follow receiving policies and procedures, including procedures for packages and correspondence delivered to the community.
  • Make calls to residents clearly and professionally, and handle telephone calls using proper phone etiquette.
  • Direct inquiries regarding Association affairs to the management office.
  • Report observed violations of Rules and Regulations.
  • Report maintenance issues, including burned-out lights, leaks, and broken equipment, to the Association office daily.
  • Maintain the valet office in a professional and presentable condition.
  • Control service-elevator keys during move-ins, move-outs, and deliveries.
  • Track valet carts and their users, and ensure carts are locked when not in use.
  • Follow emergency-response procedures and coordinate with Management, the Chief Engineer, or fire rescue and police services.
  • Know how the fire alarm system operates and report incidents to management.
  • Operate vehicles with automatic and manual transmissions.
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