Driver Supervisor

Greyhound Lines, Inc. • Boston, MA

4d • $48,200 - $68,700 • Onsite

About The Position

The Driver Supervisor is responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee/labor relations, driver retention, and safety performance. Additionally, we are looking for a candidate with full availability who is willing to work weekends, holidays, and be on call. This is a leadership role eligible for an annual 10% bonus.

Requirements

• 1+ year in operations experience
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Nice To Haves

• Bachelor's degree preferred
• Safety and Workers Compensation, Labor relations, and CBA experience preferred

Responsibilities

• Daily interaction with the driver workforce.
• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and/or retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails.
• Travel between locations may be required.

Benefits

• Competitive Medical, Vision, and Dental plans
• Multiple FSAs (Health and Dependent Care)
• 401(k) plan with up to 4% company matching contributions
• Flexible Time Off
• 8 weeks of fully paid leave for new parents
• Basic company-paid life insurance equal to your annual salary
• Up to $600 per year for eligible lifestyle-related services
• Up to $5,250 per year reimbursed for continued education and development after 12 months of continuous service
• 24/7 Employee Assistance Program (free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year)
• Complimentary travel on FlixBus and Greyhound for you and eligible dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level