Driver Supervisor & Truck Fleet Coordinator

Vanderbilt University Medical Center•Nashville, TN

24d

About The Position

The Fleet Coordinator & Driver Supervisor coordinates daily fleet operations, driver compliance, and vehicle maintenance to support the safe, sterile, and timely transport of critical medical materials in a 24/7/365 healthcare environment. The position manages a team of drivers and a specialized fleet while maintaining compliance with DOT regulations and healthcare requirements, including HIPAA, OSHA, and FDA cold-chain standards. The role coordinates driver schedules, shift handoffs, and vehicle assignments; oversees driver performance, retention, onboarding, and safety training; and manages climate-controlled vehicles, preventive maintenance, sanitation, vendors, tracking systems, and breakdown response. It also maintains driver qualification and testing records, leads accident investigations, and implements corrective actions. The role is typically a working supervisor who leads a unit or small department, generally without budget or hire/fire authority. The work is split between an office and a truck yard or shop. The role may involve variable weather, loud machinery, fumes, and occasional lifting of up to 50 pounds. Flexible hours and participation in an on-call rotation are required to support around-the-clock operations.

Requirements

Minimum of 3–5 years of experience in fleet management, dispatch, or driver supervision.
Proficiency with fleet management software and routing software.
Deep understanding of FMCSA, DOT, and OSHA safety regulations.
Strong conflict-resolution skills and ability to manage diverse personalities in stressful, time-sensitive conditions.
Exceptional problem-solving skills under extreme time constraints and emotional intelligence to manage a 24/7 team supporting patient care.
Willingness to work flexible hours and participate in an on-call rotation supporting a 24/7 schedule.
High school diploma or GED.
Ability to occasionally lift up to 50 pounds when assisting with securing loads or evaluating equipment.

Nice To Haves

Experience in a 24/7 operational environment is highly preferred.
A valid Class D CDL is preferred for occasional spot checks or yard movements.

Responsibilities

Coordinate 24/7 driver schedules, shift handoffs, and slip-seat assignments, including coverage across holidays.
Conduct performance reviews, monitor driver behavior, and implement corrective action when needed.
Support driver retention by cultivating a supportive and respectful team culture.
Lead new-driver orientation, road testing, and ongoing safety training.
Monitor and maintain specialized climate-controlled vehicles to keep medical supplies within required FDA temperature thresholds.
Manage preventive maintenance schedules and vehicle sanitation protocols to maintain fleet readiness and prevent cross-contamination.
Oversee relationships with repair shops, fuel providers, and roadside assistance vendors to manage costs and minimize delays.
Monitor fleet telematics, GPS tracking, and fuel-card data to optimize routes, reduce idling, and prevent unauthorized asset use.
Respond to after-hours mechanical issues and arrange roadside assistance.
Maintain driver qualification files, medical cards, and drug and alcohol testing pools in accordance with FMCSA and DOT regulations.
Lead accident investigations, file incident reports, and implement root-cause corrective actions.
Plan and set day-to-day objectives for the team and resolve technical and operational problems within established guidelines.
Support safety and regulatory compliance through routine safety checks and continuous improvement.