Driver Recruiting Supervisor

MTM Transit•MO - LSL - 16 (STAT), MO

12d•$55,000 - $65,000•Onsite

About The Position

The Driver Recruiting Supervisor is responsible for recruiting, building, and maintaining an adequate network of independent contractor delivery vendors and drivers, while ensuring all compliance and credentials meet contractual, local, state, and Federal requirements. This role also collaborates with operations to update informational resources in response to new business needs and adjustments. The Driver Recruiting Supervisor manages delivery performance to meet client expectations, working closely with Dispatch, STAT Operations, and other departments. The role may also involve participation in various STAT projects. This position will be onsite daily at our Lake St. Louis location.

Requirements

High School Diploma or G.E.D.
3+ years of experience as a recruiter, preferably in the transportation industry
Previous experience recruiting for contact center and logistics positions (CCRs and Drivers)
Intermediate level of proficiency or above with Microsoft Office applications, including Word, Excel, Outlook and PowerPoint
Outstanding analytical, organizational skills, and attention to detail
Ability to work both independently and collaboratively to achieve defined goals
Ability to adapt in a fast-paced environment and continuously take action
Must demonstrate a high level of professionalism and customer service
Demonstrated sound judgment and strong problem-solving skills
Accountability for self and team; able to work cross-functionally
Strong sense of urgency and ownership
Ability to foster a positive, team-focused environment and motivate teams for high productivity
Excellent verbal and written communication skills
High level of confidentiality and integrity

Nice To Haves

1+ years of experience using an applicant tracking system (ATS), Workday preferred
Experience with routing and scheduling, preferred
Familiarity with dispatch technology, preferred

Responsibilities

Recruit and maintain a robust Courier Network of independent contractors in a timely manner across all regions of the United States
Develop and conduct both virtual and in-person interviews or screenings to ensure delivery network partners align with STAT’s mission, values, and strategic goals
Manage and maintain the Courier Network’s credentials efficiently and in compliance with all requirements
Communicate and provide ongoing updates and relevant information to the Courier Network, including safety and protocol guidelines
Address valid concerns brought forward by the Courier Network or from Client feedback
Build professional relationships of respect and teamwork with all delivery network partners
Assure all required attire, protocol, vehicle type, and presentation standards meet STAT requirements
Support Dispatch in all aspects of successful job completion
Collaborate closely with STAT Office Operations personnel
Support all STAT initiatives, RFP and business development proposals, and new contract implementations
Partner with other departments in recruiting, building, and maintaining cross-functional networks
Provide daily guidance and mentorship to all direct reports
Partner with Logistics Leadership to establish department goals, communicate these goals, ensure understanding and commitment, and report on progress
Ensure the department has both a positive and professional atmosphere
Balance the team’s responsibilities and ongoing tasks
Develop, organize, and share best practices throughout the department