Driver Recruiter

U.S. Xpress•Chattanooga, TN
•Remote

About The Position

This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position screens, interviews, and uses their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.

Requirements

  • Associate’s degree in related field or equivalent years of experience required
  • Equivalent years of experience are defined as one year of professional experience for each year of college requested
  • 2+ years of experience in a call center environment, inside sales, or other related fields required
  • Professional communication skills and common courtesy required.
  • Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity
  • Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.)
  • Sound judgment, de-escalation, and problem-solving skills
  • Ability to effectively build rapport/relationships via the phone
  • Must be self-motivated and detail oriented
  • Adept at assessing organizational dynamics and managing change
  • Works quickly and efficiently.
  • Able to test solutions, learn, and iterate quickly
  • Proactive and pragmatic problem solver
  • Communicates effectively across multiple mediums
  • Must be a self starter, able to prioritize tasks without direct supervision
  • Internal drive to meet deadlines and goals without the structure of an office setting
  • Must take initiative to stay engaged with the team, build relationships remotely
  • Must be self-sufficient and able to utilize available resources
  • Needs to over communicate progress and roadblocks
  • Able to manage time zones, schedules, and output without direct oversight

Nice To Haves

  • Transportation and/or Logistics industry experience preferred

Responsibilities

  • Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
  • Interview, gather and analyze data to determine if applicants meet USX hiring guidelines.
  • Review MVR, DAC, and criminal background of potential applicants.
  • Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience.
  • Provide driver applicants with USX OTR and Dedicated job openings on a daily basis.
  • Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates.
  • Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process.
  • Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
  • Enter driver information accurately in TenStreet, confirming it flows to Pegasus
  • Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.
  • Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.

Benefits

  • Medical, Dental, and Vision
  • Basic/Supplemental Life
  • Accidental Death/Dismemberment
  • Health Savings Accounts
  • Flexible Savings Accounts
  • Company Paid Holidays
  • Paid Time Off
  • 401k with Employer Matching Contribution
  • Employee Stock Purchase Plan
  • Paid Parental Leave
  • Short Term Incentive Program
  • Employee Assistance Program
  • Pet Insurance
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