Driver - Paratransit

Keolis America•Leesburg, VA

2d•Onsite

About The Position

This role involves operating various types of vehicles to transport passengers, with a focus on individuals with disabilities. The driver is responsible for ensuring the safety and comfort of passengers, adhering to schedules, collecting fares, and maintaining vehicle safety through inspections. The position requires excellent communication, decision-making, and customer service skills, particularly when interacting with passengers with disabilities. The role also necessitates strict adherence to company policies, ADA regulations, and a commitment to safety and environmental responsibility.

Requirements

Must be 21 years of age.
Current Valid DRIVERS LICENSE (CLASS C/CLASS B).
Must be able to pass pre-employment drug test and DOT physical.
Possess excellent communication (written and verbal) and decision making skills.
Must be able and willing to work a flexible schedule that may include nights, weekends and holidays.
Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Nice To Haves

Customer Service Experience a plus.
High degree of comfort working with people with disabilities.

Responsibilities

Report to work on-time, in a clean, neat uniform, ready to work.
Perform a vehicle pre-trip and post-trip inspection on assigned vehicle(s).
Perform radio check before leaving the yard.
Operate various types of vehicles safely in all types of weather and traffic conditions, according to MDT or driver manifest, including designated pick-up and drop-off locations and times.
Pick up and discharge passengers at designated bus stops safely.
Regulate heating and ventilation equipment on the bus for passenger comfort.
Follow fare collection procedures.
Ensure proper two-way Radio Etiquette at all times.
Report all accidents, incidents, or unusual occurrences to the dispatch office immediately and submit written reports as required.
Accurately complete all reports.
Strictly adhere to Keolis and client policies and procedures.
Adhere to all regulations related to the Americans with Disabilities Act (ADA).
Correctly operate a wheelchair lift with proper safety restraints as required by the customer.
Interact with the public positively and provide transit information to passengers as needed.
Maintain a secure environment for passengers, including escorting riders to and from the vehicle and providing physical assistance when requested.
Exercise patience and sensitivity toward all passengers and practice professionalism in action and speech to family members, staff at offices and agencies, and the public.