Driver & Operations Assistant

Care Resource Community Health Centers, Inc.•Miami, FL

7d•Onsite

About The Position

This role involves a combination of client services, administrative support, inventory management, and driving duties. The Driver & Operations Assistant will be responsible for greeting and assisting clients, maintaining client records, managing program inventory, packing and delivering meals and groceries, and ensuring the cleanliness and maintenance of workspaces and equipment. The position also emphasizes a strong "Culture of Service" based on Compassion, Competency, and Commitment, as well as adherence to safety protocols.

Requirements

High School diploma required.

Responsibilities

Greets clients and assists with menus, acting as a liaison between clients and client services.
Checks for clients’ certification through the SDIS system and Ryan White files.
Assists with filing and data entry for client information.
Attends meetings and training workshops as requested.
Maintains all records in a Timely, Accurate, Legible and Clear manner.
Assists in the development, implementation, and monitoring of Quality Assurance efforts, grants, awards, contracts and other administrative obligations as required.
Assists supervisor with marketing and promotional activities of the programs.
Participates in agency developmental activities as requested.
Counts and tracks program inventory.
Verifies program deliveries with the purchase order, reporting issues to the supervisor.
Dates all program deliveries, promptly stores frozen, refrigerated and shelf items.
Packs Food Bank groceries and packs meals and groceries for home delivery and loads the vans.
Picks up donations and community Food Bank products as requested.
Breaks down boxes and clears workspaces.
Cleans refrigerators and coolers on a regularly scheduled basis.
Assists with maintenance and cleaning duties as assigned by the supervisor.
Delivers meals and/or groceries to the homes of FFLN Home Delivered Meals and/or Food Bank Grocery Delivery Program clients.
Assists with the pick-up, packing, and distribution of all food packages on a daily basis.
Makes deliveries and pick-ups from vendors.
Maintains daily vehicle usage logs and expeditiously reports all vehicle problems to the supervisor.
Assists supervisor in arranging vehicle repair/maintenance schedules to ensure adequate delivery coverage.
Greets internal or external customers with courtesy, making eye contact, responding with a proper tone and nonverbal language.
Listens to internal or external customers attentively, reassuring and understanding of the request and providing appropriate options or resolutions.
Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered.
Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed.
Prioritize internal or external customer requests to ensure the prompt and effective response is provided.
Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization’s Continuity of Operations Plan (COOP).