Driver Manager - Dedicated

Stevens Transport•Dallas, TX

10d•Onsite

About The Position

The Dedicated Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Director of Dedicated Operations wherever needed. This role involves maintaining positive working relations with drivers, communicating service issues, performing load planning and scheduling, and coordinating daily data entry into the company's TMS platform. The position also ensures accurate invoicing, provides KPI reports, schedules maintenance, and assists with safety and compliance issues. Additionally, the role supports the Director of Dedicated Operations with policy implementation, departmental coverage, driver payroll, and expense report approvals. Regular and ad-hoc reporting is also a key responsibility.

Requirements

Minimum 2-3 years’ experience in logistics and/or transportation
Computer applications experience including MS Office
Excellent customer service, problem solving, communication and decision-making skills
Excellent oral and written communication skills
Ability to work efficiently and multitask
Ability and availability to work extended hours if necessary
Demonstrated knowledge of applicable federal/state regulations and DOT regulations
Proficiency in Microsoft Excel reporting functions
2+ years of experience within or directly related to the transportation industry

Nice To Haves

Familiarity with transportation of temperature-controlled product
Highly organized and communicative, especially in the development of actions plans and to ensure accountability and follow-through
Ability to perform in a demanding, deadline-driven environment with rapidly changing priorities
Some knowledge of the AS400 operating system preferred

Responsibilities

Maintains positive and encouraging working relations with all drivers
Provides constant communications of service issues to appropriate personnel and departments, both internal (STEVENS TRANSPORT) and external (Customer)
Performs load planning, driver scheduling, and dispatch duties using both AS400
Coordinates daily data entry into STEVENS TRANSPORT’s TMS platform
Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
Ensures accurate and timely completion of daily and weekly tasks
Provides weekly KPI/performance data reports to both internal and external parties
Coordinates daily on scheduling truck and trailer maintenance.
Works with safety department on Netradyne, driver compliance and HOS issues
Assists Director of Dedicated Operations with implementing STEVENS TRANSPORT’s Safety, Security and Labor policies
Assists and provides coverage throughout departments during vacations, holidays if necessary
Assists with driver payroll
Audits and approves driver expense reports
Provides assistance to wherever needed
Regular and ad-hoc reporting (P&L, revenue share, load counts, etc.)