Driver Manager

Melton Careers•Tulsa, OK

8d•Onsite

About The Position

The Driver Manager is accountable for managing a group of about 50 drivers with the dual goals of maintaining a high level of on time delivery and overall service and supporting driver needs. The position holds a high level of responsibility of service, productivity and driver retention. This position is in-office/on-site, Monday-Friday 7am-4pm. You might be a great fit if: You enjoy a challenging and fast-paced environment You're organized and not intimidated by (sometimes lengthy) to-do lists You have attention to detail, you're motivated by helping people and making their lives better, You can manage and prioritize multiple initiatives at once while still meeting deadlines, You deal positively with obstacles and failures in pursuit of challenging goals, You're a highly motivated, self-starter and consider yourself a life-long learner

Requirements

High school diploma required
Minimum 2 years customer service experience, dispatch, management, or transportation experience preferred.
Must have working knowledge of Microsoft Office (Outlook, Word, Excel) and have solid computer/technical/typing skills.
Must be able to communicate clearly, handle stressful situations and pay close attention to detail.
Must also be able to work and perform as a team player.
Must be able to manage multiple projects and tasks simultaneously, and manage a diverse workforce.

Nice To Haves

college or additional training/schooling preferred.

Responsibilities

Manages 50 over the road drivers in regards to: On-time delivery, Safety issues, Productivity, Driver satisfaction, Verbal dispatch of load assignments, Home time, Pay issues including driver advances, Pre-plans ETA’s and PTA’s, Maintenance issues, Hours of service (logs), Trip planning / Routing, Fuel conservation
Uses Innovative System and Fleet Commander to monitor fleet activity to ensure on-time driver service.
Coordinates pre-calls and directions.
Manages drivers’ time in service and time off to maximize productivity and properly utilize equipment.
Identifies, investigates and documents all service failures.
Evaluates driver performance and recommends disciplinary action as required.
Coordinates and resolves driver issues with other departments.
Investigates and recommends action on additional pay issues to supervisor.