Driver Manager

West Side Transport Inc•Canton, MI

64d•Onsite

About The Position

Under general supervision, manages the utilization and success of drivers; processes messages, sends load and customer information to drivers; ensures drivers understand their assigned tasks so they can complete the task on time, and properly; advocates for drivers when necessary.

Requirements

Ability and desire to contribute equally to a team environment
Ability to communicate clearly, effectively, and efficiently by phone
Creative problem solving
1+ years in a transportation operation
Must demonstrate the ability to successfully meet all promotion criteria for this position

Responsibilities

Ensures ETA’s, PTA’s and RDO’s are always updated, and accurate, according to the driver’s needs.
Reviews all pre-plan(s) for each driver to ensure they have the required HOS available, can meet any appointed times on the load(s), and the pre-plan(s) won’t jeopardize the driver’s home-time needs.
Notifies the Load Planners if a pre-plan won’t work, or will no longer work, for a driver as soon as they recognize a conflict with the assigned plan(s). Requests loads from Load Planners in addition to the current pre-plan(s), when applicable.
Dispatches drivers; processes inbound messages and answers questions via the In-Cab messaging system. Sends pre-plan info, load plans, customer information, route suggestions, local directions, and fuel solutions in a timely manner so drivers are well informed and can trip plan properly.
Notifies Load Planners and Customer Service if a driver is within 2 hours of their PTA and is still in need of a pre-plan.
Coaches drivers to improve and become more successful through various means and tools.
Trains with other related departments as necessary according to company needs; participates in companywide training opportunities to improve self-knowledge and works to maintain mutual respect and professionalism with co-workers and management to sustain a positive team environment.
Performs other related duties as assigned.