Driver Manager

Melton Truck Lines•Tulsa, OK

41d•Onsite

About The Position

The Driver Manager is accountable for managing a group of about 50 drivers with the dual goals of maintaining a high level of on time delivery and overall service and supporting driver needs. The position holds a high level of responsibility of service, productivity and driver retention.

Requirements

High school diploma required
Minimum 2 years customer service experience, dispatch, management, or transportation experience preferred.
Must have working knowledge of Microsoft Office (Outlook, Word, Excel) and have solid computer/technical/typing skills.
Must be able to communicate clearly, handle stressful situations and pay close attention to detail.
Must also be able to work and perform as a team player.
Must be able to manage multiple projects and tasks simultaneously, and manage a diverse workforce.

Nice To Haves

college or additional training/schooling preferred

Responsibilities

Manages 50 over the road drivers in regards to: On-time delivery, Safety issues, Productivity, Driver satisfaction, Verbal dispatch of load assignments, Home time, Pay issues including driver advances, Pre-plans, ETA’s and PTA’s, Maintenance issues, Hours of service (logs), Trip planning / Routing, Fuel conservation
Uses Innovative System and Fleet Commander to monitor fleet activity to ensure on-time driver service.
Coordinates pre-calls and directions.
Manages drivers’ time in service and time off to maximize productivity and properly utilize equipment.
Identifies, investigates and documents all service failures.
Evaluates driver performance and recommends disciplinary action as required.
Coordinates and resolves driver issues with other departments.
Investigates and recommends action on additional pay issues to supervisor.