Driver Licensing Area Supervisor

the South Dakota State Government•Sioux Falls, SD

1d•Onsite

About The Position

The Department of Public Safety, Driver Licensing Program, is looking for a professional, adaptable, customer service-oriented individual to fill our Sioux Falls One Stop Supervisor position. This is a full-time, 40 hours per week position that oversees the largest exam station in the state. This includes directing the work of at least 10 employees, interviewing and selecting staff, providing training, addressing disciplinary issues and completing performance evaluations. This position has substantial contact with the public, addresses customer complaints and conducts driver re-evaluation examinations on drivers who may no longer be safe to drive. Preparation and delivery of presentations/training in public forums and employee training will be required. There will be occasional overnight travel within the state and travel to out-of-state conferences.

Requirements

Previous leadership or supervisory experience
Good planning and organization skills
Work well as part of a team
Knowledge of U.S. and international identification and licensing documents
Knowledge of federal and state commercial and non-commercial motor vehicle laws, rules, and regulations
Knowledge of department driver licensing policies and procedures
Knowledge of investigation techniques and common medical terminology
Knowledge of computer operations
Knowledge of effective methods of supervision
Operate a motor vehicle
Ability to supervise employees in central and remote locations
Ability to establish and effective working relationships with employees and the public
Ability to lift and carry 60 to 70 pounds of equipment
Ability to employ effective positive persuasion techniques to obtain desired outcomes
Ability to organize multiple activities and meet deadlines
Familiarity with Microsoft Office suite
Ability to communicate information clearly and concisely
Ability to operate driver license processing equipment
Ability to remain calm during stressful situations and react to emergencies quickly
Must apply online
Successful applicant(s) will be required to undergo a background investigation
Verify identity and eligibility to work in the United States
Complete an Employment Eligibility Verification, Form I-9

Nice To Haves

A high school diploma or equivalent is preferred

Responsibilities

Directing the work of at least 10 employees
Interviewing and selecting staff
Providing training
Addressing disciplinary issues
Completing performance evaluations
Addressing customer complaints
Conducting driver re-evaluation examinations
Preparation and delivery of presentations/training in public forums and employee training