Driver I

Lowe's Companies, Inc. • Chicago, IL

2d • Onsite

About The Position

The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to customers. This role involves delivering products from a local warehouse to customers within a specified route. Primary responsibilities include routing, loading, and completing multiple deliveries daily. The Driver I may also support warehouse operations as needed, including pulling, checking, and stocking. They are expected to verify daily vehicle inspections, ensure vehicle cleanliness and maintenance, and report any issues. The role requires escalating customer complaints, dissatisfaction, and procedure violations, partnering with the sales team and other departments for efficient customer service, and adhering to all safety and compliance guidelines for the operation of company vehicles and warehouse equipment.

Requirements

• High School or GED General studies or technical school graduate
• 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs.
• Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment
• Ability to comply with DOT and CDL regulations (if applicable)
• Valid medical certificate or ability to obtain one upon employment
• DL NUMBER - Driver License, Valid and in State

Nice To Haves

• Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment
• Less than 1 year Experience performing in-home deliver OR retail customer service
• Detail-oriented with experience in a fast-paced environment
• Spatial reasoning for effective product positioning

Responsibilities

• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
• Utilizes hand-held device technology to capture signatures for all deliveries
• May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks
• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
• Escalates customer, complaints, dissatisfaction, and procedure violations
• Partners with sales team and other departments to ensure efficient and coordinated customer service
• Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment

Benefits

• Exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees