Driver Navigator

Chick-fil-A Supply LLCSchertz, TX
Onsite

About The Position

As a Driver Helper at Chick-fil-A Supply in San Antonio, TX, you’ll support and partner with Drivers to provide excellent delivery service to restaurants. You will use the latest equipment to deliver product to multiple Chick-fil-A® restaurants. This role offers a flexible schedule that gets you home daily, competitive pay and benefits, and an environment that fosters care for one another and provides opportunities for growth. Chick-fil-A Supply is a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. We provide a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations.

Requirements

  • High school or equivalent (e.g., GED)
  • A self-starter with excellent project management and organization skills
  • Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
  • Tech-savvy and comfortable using basic smartphone and tablet systems and applications
  • A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
  • Able to anticipate needs, lead multiple projects, and manage shifting priorities
  • Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferences
  • Skilled communicator across all levels of an organization, with both teammates and suppliers
  • Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything
  • Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
  • Committed without compromise to food safety for customers and a safe workplace for colleagues
  • Inspired to uphold Chick-fil-A values and act with integrity
  • Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
  • Problem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answer
  • Servant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpoints

Responsibilities

  • Completing the pre-trip checklist and preparing equipment for safe, efficient use
  • Conducting trip planning to confirm the optimal route and road conditions
  • Ensuring the driver is aware of the route plan and any exceptions to the normal delivery sequence
  • Helping the driver safely navigate and position the truck for deliveries
  • Assisting with unloading product at Restaurants in an accurate, organized manner
  • Organizing and maintaining control of all shipping documents throughout each
  • Assisting the driver with collection of all equipment (such as carts and pallets) or product returns from Restaurants
  • Ensuring all food safety protocols are followed during delivery, with special attention given to temperature integrity and preventing damage and contamination
  • Communicate any potential service interruptions (i.e., scheduling discrepancies or security risks) to the MDC
  • Ensuring mistakes are handled gracefully and professionally by executing "Remarkable Recovery"
  • Ensuring all product and equipment loaded on trailer is secured for transit between stops
  • Lead with care when connecting with everyone you encounter by exhibiting honor, dignity, and respect
  • Adapt to change and respond to difficult and challenging situations in a professional manner
  • Manage pressure and conflicting demands; effectively prioritize tasks and workload
  • Performing other related duties as assigned
  • Intimately know the needs of customers, treat all parties with dignity and respect in difficult situations, and maintain a positive, service-focused mindset
  • Other duties and growth opportunities may be available.

Benefits

  • On top of annual earnings, you will get an additional $22,000+ worth of benefits per year!
  • Free meals, snacks, and drinks as part of your workday!
  • Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
  • 16 hours per year Wellness
  • 7 days per year Holidays and 1 floating holiday
  • (4) Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable)
  • A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
  • 401(k) with 5% match for eligible employees
  • We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!
  • Additional benefits to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!
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