Driver Helper

Maersk•Greer, SC

6d•Onsite

About The Position

The HBDS Driver Helper is the second member of a two-person delivery team, responsible for the safe handling and placement of appliances and heavy-bulky product in customer homes and businesses. The helper works alongside the driver through the full route, from dock load through final placement and assembly, and is qualified to operate the box truck so the team can run whenever either member is unavailable. This role is part of Maersk Ground Freight (MGF), which offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Requirements

Valid driver's license (REAL ID) and acceptable motor vehicle record required.
Current DOT medical certification required.
Ability to operate a box truck, and willingness to drive the route when required.
Must clear First Advantage background screening and all customer-required screening prior to onboarding.
Basic hand tool usage and product assembly skills.
Ability to lift up to 75 lbs. unassisted.
Ability to read maps and maintain general geographic awareness.
Strong customer service and communication skills.
Ability to read, understand and follow written instructions, with strong attention to detail and accuracy.
Ability to work independently and collaboratively with minimal supervision.
Ability to work overtime and flexible schedules when required, including peak season.
Must be able to speak, read and write in English.
Frequent entering and exiting of the vehicle, standing, walking, bending, stooping, kneeling, crouching, reaching, climbing, pushing, pulling, and lifting throughout the workday, including inside customer residences and up and down stairs.
Ability to lift and move products weighing up to 75 lbs. unassisted, team-lift heavier appliances and heavy-bulky product using approved equipment and technique, and safely load, unload, and secure freight.
Comply with all company safety policies, applicable DOT requirements, OSHA standards, and customer-site safety rules.
Immediately report accidents, injuries, unsafe conditions, equipment damage, product damage, and regulatory concerns before leaving the delivery location.

Nice To Haves

Previous appliance, furniture, heavy-bulky or in-home delivery experience preferred.

Responsibilities

Handle, carry and place appliances and heavy-bulky product safely inside customer residences and businesses, including room of choice placement, unboxing, positioning and assembly where in scope.
Protect the customer's home during delivery: floor and doorway protection, clearance measurement, and safe navigation of stairs, corners and confined spaces.
Accurately load, stage and secure product for the daily route, and scan and verify all route product before departure.
Support route execution alongside the driver, including navigation, delivery coordination and customer communication at the door.
Operate the box truck when required, including on days when the assigned driver is unavailable.
Support pre-trip and post-trip vehicle inspection and report maintenance or safety issues.
Prevent, identify, document and immediately report any product or property damage before leaving the delivery location, including overages, shortages and damages.
Follow detailed work instructions and established operating procedures in a fast-paced environment.
Safely operate warehouse and material-handling equipment for dock loading when trained and authorized.
Maintain compliance with OSHA, company safety requirements and customer-site rules.
Maintain a clean, organized and professional vehicle, uniform and work area.
Provide professional customer service and perform additional duties as assigned.