Driver Coordinator - Challenger (Woodstock)

Challenger Motor Freight Inc.•Woodstock, ON

22h•CA$38,400 - CA$48,000•Onsite

About The Position

The Driver Coordinator is the main point of contact for their fleet by coaching, assisting and providing solutions to problems to maximize productivity of the drivers. This role contributes directly to the success of customers, operations, and the Fastfrate Group. The Driver Coordinator will work in a supportive environment that values collaboration, problem-solving, and continuous learning.

Requirements

Exceptional interpersonal skills
Strong attention to detail
Excellent communications skills (written and verbal)
Strong self-discipline and initiative
Creative and effective problem-solving ability
Ability to work with minimal supervision
Intermediate level computer skills and proficient keyboarding
Understanding of North American geography

Nice To Haves

Knowledge of truckload dispatch
ACE and Customs/border crossing experience
AS400/ICC experience

Responsibilities

Primary Role to Manage/Monitor/Update partner carrier orders
Assist any new partner carriers with proper web update execution
Communicating TMMC requirements / requests
Participating in and supporting driver retention initiatives
Maintaining driver and carrier relations
Monitoring carrier and driver performance
Assisting with the development of the required driver skills i.e.: customs, Hazmat, hours of service, policy, regulations, satellites, etc.
Assisting with contingency planning for route coverage issues
Notifying customers of all known delays and abnormal conditions
Issuing TMMC reports as required
Assisting with solutions regarding any driver/customer concerns
Completing other duties as assigned