Driver Coordinator

Beacon Mobility•Chicago, IL

17d•$20•Onsite

About The Position

SCR Medical Transportation LLC Pay: $20/hr Essential Job Function: · Report to the Driver/ Operations Manager on Key Performance Indicators that monitors the attendance, scheduled to departure times, equipment usage and violations for all drivers through the maintenance of metrics. · Utilize extra board driver resources efficiently and cost effectively to ensure that productivity and on time performance is maintained during demand surge and driver attendance situations. · Monitor individual driver performance to identify those who require additional training or some level of assistance in meeting the minimum driver performance standards. Assist in managing to those minimum standards to Include: Attendance, Tardiness, On Time Performance and Safety. · Identify and investigate driver performance issues to determine the cause and first step corrective action to be implemented. · Support and utilize a driver retraining program that identifies drivers that demonstrate difficulty in performing their daily responsibilities. · Supervise the hourly activities of the driver’s and there on the road concerns through the monitoring of the dispatch radio system and answering of incoming driver calls to ensure that SCR /Beacon is always aware of potential field service issues. · Oversee the Per-trip vehicle inspections to ensure that the driver has properly inspected the vehicle and all associated equipment and that everything is in proper working order prior to leaving the base, to Include: wheelchair straps, seatbelt extensions, vehicle seats and wheelchair (when applicable). · Responsible for vehicle staging to ensure the next day pull-out is efficient. · Monitor vehicle inventory in the lot throughout the day. Key Performance Indicators: · Execute and coordinate the scheduling, Vehicle assignment and other activities of Driver’s engaged in providing services to the SCR/Beacon customer contracts. · Ensure that all drivers are assigned to the appropriate capacity vehicle for the route that they are assigned to that all equipment is present and in proper working order prior to departure from base. · Perform the first step disciplinary process for all drivers found in violation of company and /or Pace policy. · Accurate recording and reporting of driver’s daily attendance to the Driver/Operations Manager. · Resolve and oversee any on-the-road driver issues, serving as the liaison to dispatch. Work Environment: The Driver Coordinator must be able to perform duties for extended periods of time in a garage and outdoor environment that can be noisy or stressful, with exposure to possible inclement weather. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. SCR has been succeeding as an industry leader in the field of ADA Paratransit services since 1986, providing transportation to mobility-challenged individuals. It’s the goal of SCR to provide reliable, safe, clean and comfortable transportation to this group of individuals. This type of transportation is essential for connecting passengers to friends, family and medical based services. As a result, we select drivers and staff that wish to help people care for themselves. Our Paratransit Operator’s understand how to effectively and safely transport clients and we are looking for the right people to join our team. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities. By applying to a job posting at Beacon Mobility, candidates agree to receive SMS messages from Beacon Mobility regarding the job application, interview scheduling, and related updates. Message frequency may vary. Msg & data rates may apply.

Responsibilities

Report to the Driver/ Operations Manager on Key Performance Indicators that monitors the attendance, scheduled to departure times, equipment usage and violations for all drivers through the maintenance of metrics.
Utilize extra board driver resources efficiently and cost effectively to ensure that productivity and on time performance is maintained during demand surge and driver attendance situations.
Monitor individual driver performance to identify those who require additional training or some level of assistance in meeting the minimum driver performance standards. Assist in managing to those minimum standards to Include: Attendance, Tardiness, On Time Performance and Safety.
Identify and investigate driver performance issues to determine the cause and first step corrective action to be implemented.
Support and utilize a driver retraining program that identifies drivers that demonstrate difficulty in performing their daily responsibilities.
Supervise the hourly activities of the driver’s and there on the road concerns through the monitoring of the dispatch radio system and answering of incoming driver calls to ensure that SCR /Beacon is always aware of potential field service issues.
Oversee the Per-trip vehicle inspections to ensure that the driver has properly inspected the vehicle and all associated equipment and that everything is in proper working order prior to leaving the base, to Include: wheelchair straps, seatbelt extensions, vehicle seats and wheelchair (when applicable).
Responsible for vehicle staging to ensure the next day pull-out is efficient.
Monitor vehicle inventory in the lot throughout the day.
Execute and coordinate the scheduling, Vehicle assignment and other activities of Driver’s engaged in providing services to the SCR/Beacon customer contracts.
Ensure that all drivers are assigned to the appropriate capacity vehicle for the route that they are assigned to that all equipment is present and in proper working order prior to departure from base.
Perform the first step disciplinary process for all drivers found in violation of company and /or Pace policy.
Accurate recording and reporting of driver’s daily attendance to the Driver/Operations Manager.
Resolve and oversee any on-the-road driver issues, serving as the liaison to dispatch.