Driver - Class B

PODS•Ludlow, MA

47d•$27 - $27•Onsite

About The Position

PODS is seeking a Driver - Class B to operate a commercial truck with a patented lift mechanism to load and unload containers at customer sites. This role involves performing daily inspections, using a handheld computer for verification and navigation, and operating a forklift or overhead crane. The driver will also be responsible for cleaning and inspecting containers, coordinating rental paperwork and payment, communicating with management on customer issues, performing field repairs on containers and lifts, and providing backup for storage center functions. Maintaining the cleanliness of the truck cab is also a key responsibility. This position typically reports to a Market Manager or Territory Manager and does not involve direct management of other employees.

Requirements

ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions
DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company's policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
SHOW DIVERSITY AWARENESS: Able to be aware of diversity in the workforce and customer base; Able to understand cultural differences and perceptions; Able to show acceptance of, and respect for, the differences in others; Able to avoid intolerance or encouragement of behaviors that devalue an individual because of differences
COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others
QUESTION: Able to use effective fact-finding techniques to discover all relevant information; Able to ask questions that are not leading or biased; Able to challenge assumptions
MAINTAIN COMPOSURE: Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions
BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
PROFICIENT COMPUTER USER: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases. Able to operate general office equipment including company telephone system.

Responsibilities

Drive and operate a commercial truck with a patented lift mechanism to load and unload containers at customer sites in a safe manner by following all safety rules
Perform and log daily pre and post trip inspections of commercial vehicle and lift
Accept add-on deliveries as required to meet business needs
Use company handheld computer for delivery verification and navigation
Operate a forklift and/or an overhead crane
Clean and inspect containers to ensure they are presentable for delivery to customer
Coordinate rental paperwork and payment with the customer
Communicate with the Driver Lead or Market Manager on customer questions and/or issues; Prepare driver notes as needed
Perform repairs of containers and lifts in the field and at the storage center
Provide backup for storage center functions when needed
Maintain cleanliness of truck cab (keep free from debris inside and outside)