Driver and CSR

Faithful Companion Inc•Dallas, TX

1d•Onsite

About The Position

Faithful Companion Pet Cremation Services is searching for a full-time Driver and CSR at our Dallas, TX location. We are a professional, family-owned, customer service-focused company that understands that pets are truly family members. We are looking for people who are equally service-minded and who comprehend the great value we have the honor to bring to the families we service. Our service model is evident in everything we do, including how we serve our Faithful Companion Team Members.

Requirements

Must be observant, function independently and use their time well.
Must maintain attention to detail while serving multiple families, ensuring an error-free standard.
Responds to customers and veterinary staff promptly and professionally, providing thorough support.
Ability to communicate effectively with clients and co-workers.
Strong organizational skills to manage the process.
Ability to handle multiple tasks simultaneously while maintaining efficiency.
Physical capability to lift up to 75 lbs. and more weight with assistance.
Must be able to successfully pass a 4-panel drug screen and a background check.
Must have a cell phone with the ability to call, text and use an app.
To act ethically at all times.
Comfortable speaking to people with compassion and professionalism.
A current Driver’s License and possess a clean driving record.
Ability to lift at least 75lbs unaided.
A cell phone with the ability to call, text, and use a GPS application.
Successfully pass a 4-panel drug test and background check.
Detail-oriented mindset with a commitment to delivering error-free services.
Flexibility with scheduling, evenings and weekends are required and shifts could vary.
To adhere to our strong code of ethics.

Responsibilities

Driving company vehicles (minivans) in a safe and courteous manner.
Transportation of pets to and from family’s homes or veterinary clinics.
Maintaining a professional appearance (uniforms provided).
Accurately completing all required paperwork and electronic forms.
Operating cremation equipment (training provided).
Obtaining paw prints and other memorial items as requested.
Using various tools and equipment to customize and package cremains for delivery.
Keeping clean workspaces and vehicles.
Providing high-level customer service both in person and over the phone.
Handle and transport pets with the utmost respect and dignity at all times.
Assists in maintaining a clean and presentable state of the crematory facility.