Driveline and Transmission Application & Installation Consultant

Caterpillar•Houston, TX

2d•Onsite

About The Position

The Application and Installation Engineer serves as a subject matter expert to support product development efforts by providing critical customer input on market requirements and working with the NPI team to optimize the product for the most cost-effective installation for our customers during the NPI process. The A&I Engineer is a recognized expert in both Caterpillar’s Well Service products as well as customer applications of those products. Travel will be required, including globally, to support specific sales opportunities, deliver dealer training, support industry trade shows, and conduct installation and design audits. The A&I engineer serves as a trusted advisor for Caterpillar dealers and supports their sales efforts. This role is a key contributor for Caterpillar’s continuing leadership in the Well Service market. Through close support and technical advice this engineer is an integral part of a team focused on expanding market leadership and achieving Caterpillar’s long-term plans.

Requirements

Bachelor's degree in an accredited mechanical or electrical engineering curriculum
3-5 years of relevant engineering work experience in mechanical or electrical engineering fields
3-5 years of experience with design and/or application of transmissions

Nice To Haves

Prior experience in dealer/customer facing positions
Demonstrated ability to communicate technical information effectively
Transmission and engine systems experience such as working knowledge of cooling, lubrication, controls, and system dynamics
Oil and Gas industry experience in a technical support role
A commitment to provide prompt, high quality responses to customer requests which may sometimes require extended work days and travel
Experience with design and/or application of well service products, including but not limited to well stimulation pumps, cement pumps, nitrogen pumps, coiled tubing pumps, and workover rigs.
Excellent communication skills, both written and verbal

Responsibilities

Providing product application expertise at point of sale, or by delivering various types of product training including applied technology, job efficiency, and safety to customers, company and dealers' sales personnel
Developing and maintaining application and installation manuals, technical communications
Preparing and conducting product and application training for dealers and end customers
Assisting customers and dealers with complex or unique applications