Drive Up & Go Manager

Albertsons Companies • Amarillo, TX

11h • Onsite

About The Position

The Drive Up & Go Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/she serves as the eComm leader at store level and is responsible for achieving e-commerce productivity goals while maintaining superior guest service and satisfaction. He/She provides ongoing technical training, coaching, and development of the Drive up & Go team.

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• 3-5 years Grocery retail experience required
• Must maintain Certified Food Safety Manager certification
• The DUG Manager is required to work a minimum of 40 hours per week. This will involve multiple opening, closing and day shifts depending on the store needs
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Must be able to lift up to 70lbs and stand for long periods of time (up to 6 hours)
• Ability to function as a team member and get along with others
• Ability to accept supervisory coaching related to performance, work habits and attitude

Responsibilities

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Responsible for the sourcing, interviewing, and selection of all e-commerce team members
• Responsible for the training, scheduling, performance management (to include discipline, separations, etc.) for all e-commerce team members to ensure product meets guest demand in an effective and controlled manner
• Accurately selects the highest quality product offering for our DUG guests to meet and exceed company expectations of providing Ultimate Service
• Sets and notifies team members of daily operational goals to gain team buy-in
• Monitor product movement and notify Grocery team when adjustments in ordering are needed
• Assist E-Commerce team in workload management, monitoring out of stocks and checking product substitutions when necessary
• Assist with overall guest and team member safety
• Designates and assigns trainers as necessary
• Greets and speaks politely with every guest on premises
• Performs other duties as requested or required by management

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED