Drayage Operations Specialist

Arrive Logistics • Chicago, IL

3d • Onsite

About The Position

The Drayage Operations Specialist will work hand in hand with Business Development and Carrier partners to build, develop, and execute all day-to-day tasks surrounding our drayage Customer and Carrier needs. Drayage Operations Specialists will provide consistent & effective solutions to our internal & external partners. This role will be responsible for playing a key role in daily execution. This includes but is not limited to, supporting BD opportunities, onboarding, booking, & managing key Carrier relationships, and managing daily tracking, customs, & scheduling with facilities, BCOs, & Ports.

Requirements

• At least 1 year of 3PL experience
• Strong organizational and time management skills with ability to lead and educate the organization on best-in-class Drayage Operations
• Strong communication skills are required, as the candidate will be interfacing with many different parties each day
• Must possess strong problem-solving skills
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Developing and executing all Drayage activities including quotes, appointment confirmation, vessel/rail tracking, carrier selection, compliance with SOPs, document collection and overall customer satisfaction.
• Execute all aspects of origin/destination management including terminal relationships, empty container management, tracking, controlling, and minimizing demurrage and per diem.
• Managing the organizational framework to track and update vendor SOP’s including document requirements, container utilization, booking confirmation, cargo ready / earliest receival dates, cargo cut-off date requirements, etc.
• Managing and executing inbound freight/container tracking including all origin, in-transit, and destination milestones.
• Driving and leading drayage functions in close cooperation with leadership and Business Development sales teams.
• Managing and executing performance reporting and analysis of suppliers’ performance, container transit times, and vendor performance.
• Partnering with Business Development teams to drive business growth and ensure capacity and Customer needs are executed.

Benefits

• medical
• dental
• vision
• life
• disability
• supplemental coverage
• matching 401(k) program
• Employee Resource Groups
• office wide engagement activities
• team events
• happy hours
• casual dress code
• gym membership
• Peloton bikes
• top-of-the-line equipment
• personal training options
• free counseling sessions through our Employee Assistance Program
• company paid holidays
• paid vacation time
• wellness days
• 100% paid parental leave
• Referral Program
• relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level