Drains Service Technician
About The Position
As a Drains Service Technician, you'll be the person homeowners and business owners call when something's not working right. You'll show up ready to figure out the problem and take care of it, start to finish. Customer service is a big part of the job, not just the technical work, and how you treat people matters just as much as the fix itself. McQuillan Home Services is a residential service company specializing in Electric, Plumbing, Heating & Air serving the Ramsey, Washington and Hennepin Counties for over 135 years. We’re Minnesota’s original plumbing, heating and cooling company, and have remained true to our mission of providing solid, honest work at fair, upfront prices. This past year we have doubled our plumbing team and added an electrical line of business. We are keen to grow and provide an extensive line-up of home services to our customers. We build our name in this community one job at a time, in a career with real stability and room to grow.
Requirements
- High school diploma or equivalent required
- Completion of plumbing-related training preferred
- 1-3 years of experience in drain cleaning or plumbing service required
- Valid driver's license with clean driving record required
- Strong mechanical aptitude and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and manage time effectively
- Ability to work in confined spaces, outdoors, and in varying weather conditions
- Lifting up to 75 lbs, bending, kneeling, and operating heavy equipment
- Ability to pass background check and drug screening
Nice To Haves
- Completion of plumbing-related training preferred
Responsibilities
- Perform drain cleaning services using cable machines, hydro-jetting, and other industry tools
- Diagnose and resolve issues like blockages, backups, and slow drains
- Provide upfront pricing and estimates, and get customer approval before starting work
- Document notes, photos, and parts used for each job
- Educate customers on preventive maintenance and proper drain care
- Work with dispatch, customer service, and other technicians to keep jobs on schedule
- Follow safety protocols, company policies, and local plumbing codes
Benefits
- Weekly pay with incentives and bonuses
- 401(k) retirement with company match
- Holiday pay, vacation pay, & paid time off
- Company events & parties
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
