Drains - Drain Technician

Thompson & Thompson Service Group•Savannah, GA

7d•$50,000 - $100,000•Onsite

About The Position

Thompson & Thompson Service Group is the market leader in Plumbing, Electrical, and HVAC services. We are seeking a motivated and customer-focused Drain Technician to join our growing and dedicated Plumbing team. If you are an experienced drain professional who enjoys solving problems, delivering outstanding customer service, and helping customers protect their homes, we want to hear from you. Join a company that values your skills, provides opportunities for advancement, and rewards performance.

Requirements

Minimum of 1 year of experience as a Drain Technician or Drain Cleaner
Valid driver's license with an acceptable driving record
Strong mechanical aptitude and troubleshooting skills
Excellent communication and customer service abilities
Ability to work independently and as part of a team
Physical ability to perform the duties of the position, including lifting, bending, and working in various environments
Positive attitude, strong work ethic, and willingness to learn new methods and technologies

Responsibilities

Respond to residential service calls and customer inquiries
Diagnose and troubleshoot drain and sewer system issues
Perform drain cleaning using professional equipment and techniques
Conduct camera inspections to identify blockages, breaks, and other drainage concerns
Operate hydro-jetting equipment to clean and restore drain lines
Prepare accurate estimates and explain recommended services to customers
Maintain, repair, and restore drain and sewer systems
Inspect plumbing and drainage systems for safety, functionality, and performance
Deliver exceptional customer service while maintaining a professional appearance
Accurately document work performed and communicate findings with customers and management