Drain Technician

B. Carlson Heating, Air Conditioning & Plumbing • Albuquerque, NM

7d • Onsite

About The Position

Since 1971, B Carlson Heating, Air Conditioning, & Plumbing has proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for outstanding service and a customer-first approach, they have built a reputation as a trusted name. This role is for an Apprentice Plumber / Drain Technician who will work alongside experienced technicians to diagnose, service, and repair residential plumbing and drain systems. This is a hands-on, customer-facing role where you'll learn the trade, build strong technical skills, and deliver 5-star service on every call. You'll be in the field daily, representing the B. Carlson brand with professionalism, honesty, and pride in your work.

Requirements

• A valid apprentice plumber card
• 1+ year of drain cleaning and/or plumbing experience
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Valid driver's license with no major violations within the last 3 years

Responsibilities

• Assist with residential drain cleaning, repairs, and basic plumbing services
• Diagnose plumbing issues and clearly explain solutions to customers
• Perform inspections and document findings using ServiceTitan on an iPad
• Upsell repairs and solutions ethically, based on customer needs
• Maintain a clean, safe, and well-organized company vehicle and job site
• Follow all safety standards, company processes, and quality guidelines
• Continue learning through on-the-job training and ongoing education

Benefits

• Competitive Pay: Hourly + Commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed