Drain Technician

Seaside Plumbing • Bishopville, MD

1d • Onsite

About The Position

As a Drain Technician at Seaside Plumbing, you will be responsible for performing drain cleaning, jetting, and cable work on residential service calls. This role involves operating sewer camera equipment to diagnose main line issues, identifying repair or replacement opportunities through inspections, and clearly explaining issues and solutions to homeowners. You will build trust and help customers make informed decisions, work closely with dispatch and customer service for smooth execution, and maintain clean, organized equipment and a well-stocked truck. Additionally, you will train and mentor apprentices on proper drain and diagnostic work and complete accurate documentation, invoices, and option sheets. This is a high-performance service environment where communication, problem-solving, and ownership are paramount. If you don’t like talking to customers, explaining problems, or taking ownership of results, this is not the place for you. Seaside Plumbing invests heavily in technical training and diagnostics, communication and customer experience, and personal and professional growth, aiming for technicians to become true diagnostic experts and trusted advisors.

Requirements

• Experience in drains, sewer, or related plumbing work
• Ability to diagnose problems and find real solutions
• Confident communication with customers
• Pride in work and results
• Motivated, proactive, and growth-oriented
• Ability to avoid customer interaction is NOT a fit
• Ability to rush through jobs without diagnosing properly is NOT a fit
• Struggling with communication or explaining solutions is NOT a fit
• Resisting accountability or performance expectations is NOT a fit
• Preferring low expectations and minimal structure is NOT a fit

Responsibilities

• Perform drain cleaning, jetting, and cable work on residential service calls
• Operate sewer camera equipment to diagnose main line issues
• Identify repair or replacement opportunities through inspections
• Clearly explain issues and solutions to homeowners
• Build trust and help customers make informed decisions
• Work closely with dispatch and customer service for smooth execution
• Maintain clean, organized equipment and a well-stocked truck
• Train and mentor apprentices on proper drain and diagnostic work
• Complete accurate documentation, invoices, and option sheets

Benefits

• Competitive pay: $21–$23/hour (based on experience and performance)
• 100% paid health, dental, and vision (for you AND your family)
• $15,000 company-paid life insurance (with upgrade options)
• 401(k) with 4% match
• Profit sharing
• Paid vacation, sick time, and holidays
• NO emergency on-call
• State-of-the-art tools, parts, and equipment
• Ongoing paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed