Drain Tech

Cranney Home Services • Danvers, MA

1d • Onsite

About The Position

Build Your Career with Cranney Home Services. Great technicians deserve a great place to work. At Cranney Home Services, we’re not just looking for someone to fill a truck — we’re looking for skilled professionals who take pride in their craft, care about their customers, and want to build a long-term career with a company that invests in its people. We’ve built our reputation by putting quality, professionalism, and customer satisfaction first. With a 4.6/5 employee rating and more than 3,000 customer reviews, our success comes from the people who represent Cranney every day. Now, we’re looking for an experienced Drain Technician to join our growing residential service team. If you’re looking for strong earning potential, excellent benefits, a company truck dispatched from home, and a team that genuinely supports your success, this could be the opportunity you’ve been looking for. We believe great work deserves great compensation. Along with competitive pay, we offer a comprehensive benefits package designed to support you and your family.

Requirements

• 3+ years of drain service experience
• Jetting experience — required
• Plumbing experience — a plus
• OSHA 10 certification — a plus
• Strong customer service skills
• Excellent communication skills
• Ability to work independently
• Strong troubleshooting and problem-solving skills
• Valid driver's license and clean driving record
• Dependability, professionalism, and a positive attitude
• Pride in your work and commitment to doing the job right

Nice To Haves

• Plumbing experience
• OSHA 10 certification

Responsibilities

• Follow Cranney’s 6-Step Customer Service System
• Troubleshoot and diagnose drain and plumbing issues
• Identify the root cause of problems
• Perform drain cleaning using snake machines and drain jetters
• Perform general drain clearing and repairs
• Clearly explain problems and recommended solutions to customers
• Educate customers on their plumbing and drain systems
• Provide professional, high-quality workmanship
• Maintain a clean, professional appearance and work environment
• Follow company safety standards and procedures

Benefits

• Earn $35–$45 Per Hour- Based on experience.
• Healthcare for you and eligible family members
• Dental Insurance
• 100% Company-Paid Vision Insurance
• Company-Paid Life Insurance
• 401(k) with a 4% Company Match
• Wellness Reimbursement
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Short-Term & Long-Term Disability
• Paid Time Off (PTO) & Sick Time
• Paid Major Holidays
• Employee Referral Bonus
• Company truck stocked with the tools you need
• Dispatch directly from home
• Residential service only — NO commercial work
• Company-provided uniforms
• Company-provided smartphone and tablet
• Professional, well-equipped service operation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed