Drain Service Technician

WyattWorks Plumbing•Charlotte, NC

8d•Remote

About The Position

Drain Technician – Charlotte, NC Jumpstart Your Career with WyattWorks Plumbing! Ready to build a career with a company that values hard work, integrity, and doing things the right way? WyattWorks Plumbing is growing in Charlotte, NC, and we're looking for a Drain Technician to join our team! WyattWorks has been family-owned and operated for nearly 40 years. We've built our reputation around exceptional customer service, strong training, and our “Consider it Done” attitude. We're bringing that same culture and level of service to homeowners throughout the Charlotte area. Your Role As a Drain Technician, you'll work directly with homeowners to diagnose drain problems, provide solutions, and get their homes flowing again. You'll be expected to provide an excellent customer experience—not just clear a drain. That means communicating with homeowners, explaining what you find, presenting options, and helping customers make informed decisions about their homes. Experience is preferred, but we're willing to train the right person with the right attitude and work ethic.

Requirements

Valid driver's license and acceptable driving record
Ability to pass required pre-employment screening
Strong verbal and written communication skills
Professional appearance and attitude
Ability to safely operate drain-cleaning equipment

Nice To Haves

General construction, plumbing, or drain experience is a plus
Comfortable working independently and as part of a team
Willingness to learn, train, and improve

Responsibilities

Diagnose residential drain and sewer issues
Perform drain snaking and clearing
Communicate findings and options clearly with homeowners
Work with Camera Technicians and other team members when additional solutions are needed
Follow the WyattWorks Service System
Maintain a clean, organized, and fully stocked company vehicle
Properly manage tools, equipment, and inventory
Provide a professional, five-star customer experience
Work with urgency while never sacrificing quality or safety