Drain SalesTechnician

SWAN Loveland•Loveland, CO

2d•$45,000 - $50,000•Onsite

About The Position

Swan has an open position for a Drain Sales Technician to meet with customers to identify and diagnose specific drain/sewer concerns. The Drain Sales Technician gets the line(s) flowing and advises customers on next steps including a camera main inspection. Drain Technicians produce quality, on-time inspections and clearing of plumbing related jobs to meet the requirements of our customer agreement and in accordance with local plumbing codes.

Requirements

Thorough knowledge of all sewer systems and plumbing safety codes
Ability to work independently and manage time efficiently
Strong communication skills, verbal and written
Able to assist in evaluating assigned install team personnel on job performance and provide field coaching and as necessary.
Follows and demonstrates company policies with team members
Diagnostic and analytical skills
Works well under pressure
Demonstrates effective communication skills with customers, install team members, dispatch, and management

Responsibilities

Demonstrates knowledge of sewer systems, repair and installation using standard tools, machinery, and equipment.
Performs drain clearing at customer homes and provides overall assessment of known systems
Provides guidance to homeowners on next steps in the process to permanently repair sewer lines
Works efficiently and keeps job areas clean and organized.
Works closely with Plumbing Service Manager and Dispatch in providing customer solutions.
Properly represents the company when in the public and demonstrates company ethics.
Establishes and maintains customer oriented focus.
Communicates politely and effectively with, and in front of, customers.
Works as part of a team with managers and other departments.
Participate and attend department meetings.