Drain Cleaning Technician
About The Position
This position is responsible for providing the most efficient, highest quality customer experiences for Wind River Environmental’s drain customers. You will complete all drain cleaning, jetting, and cable work related to commercial and residential service calls. You will provide effective communication between customers and Wind River Environmental, and provide camera service for mainline stoppages. You will educate and assist customers on the importance of drain repair and replacement, explain reasons for blockages, and illustrate how you will resolve the issue. You will work alongside customer service and dispatch to ensure overall success of the business. You will protect drain cleaning and camera equipment and keep a well-inventoried truck. You will participate actively in all training exercises, team meetings, and safety discussions. You will be responsible for the completion and submission of quote and service paperwork to management. You will respond to trouble/emergency calls in a timely manner and follow all Wind River Environmental service protocols. This role requires the ability to work overtime, including weekends and holidays if needed, and to work on-call rotations as needed. You must comply with all FMCSA and DOT regulations if applicable and practice safe work methods to remain accident and injury free. You must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. You are required to wear Personal Protective Equipment (PPE) appropriate to your job. Other duties may be assigned by management.
Requirements
- Must have a valid driver’s license with an acceptable driving record
- At least 21 years of age
- At least 2 years of professional commercial driving experience (post-school)
- Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
- Must be able to operate in a drug-free workplace
- High-School Diploma
- Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
- Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
- Ability to work independently and manage pressure to meet deadlines.
- Basic computer literacy including email and internet skills.
- Ability to perform basic math functions.
Responsibilities
- Provide effective communication between customers and Wind River Environmental.
- Provide camera service for mainline stoppage.
- Educate and assist customers on the importance of drain repair and replacement.
- Explain reasons for blockage and illustrate how you will resolve the issue.
- Work alongside customer service and dispatch to ensure overall success of the business.
- Protect drain cleaning and camera equipment and keep a well inventoried truck.
- Participate actively in all training exercises, team meetings, and safety discussions.
- Completion and submission of quote and service paperwork to management.
- Respond to trouble/emergency calls in a timely manner.
- Follow all Wind River Environmental service protocols.
- Must be able to work overtime including weekends and holidays if needed
- Must be able to work on-call rotations as needed
- Must comply with all FMCSA and DOT regulations if applicable
- Must practice safe work methods to remain accident and injury free.
- Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.
- Required to wear Personal Protective Equipment (PPE) appropriate to your job.
- Other duties as assigned by management
Benefits
- Competitive starting hourly rates + opportunity to earn overtime!
- Opportunity to earn a quarterly safety bonus!
- Company Paid Smith Systems Defensive Training
- Company Paid Med-Card Renewals
- Room for Growth!
- Medical, dental and vision insurance
- Employer paid life insurance
- Employee discount for services offered in your area!
- Matching 401K
- 6 paid holidays, 2 paid floating holidays and generous paid time off plan
- Company Paid Uniforms
- Annual Safety Boot Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
