Drain Cleaning Technician Night Shift

Wind River Environmental LLC • Holbrook, MA

9d • $27 - $30 • Onsite

About The Position

Drain & Sewer Service Technician at Wind River Environmental in Holbrook, MA is a full-time position. This role involves diagnosing problems, operating professional drain cleaning and inspection equipment, and helping residential and commercial customers protect their homes and businesses. Wind River Environmental has been providing essential environmental services for over 25 years and is experiencing growth. The ideal candidate is dependable, enjoys working independently, and takes pride in delivering quality work.

Requirements

• Valid driver's license with an acceptable driving record.
• At least 21 years of age.
• At least two years of professional driving experience.
• High school diploma or GED.
• Ability to meet the physical demands of the position.
• Basic computer, communication, and customer service skills.

Nice To Haves

• Enjoy figuring things out, working with specialized equipment, and solving problems that make a real difference for customers.
• Enjoy working independently.
• Take pride in delivering quality work.
• Enjoy working with their hands while solving technical problems.
• Enjoy learning specialized equipment and developing valuable trade skills.
• Enjoy being trusted to work independently without constant supervision.
• Enjoy building relationships with customers through honest recommendations and exceptional service.
• Enjoy being rewarded for identifying additional customer needs.
• Take pride in solving problems and getting the job done right.
• Enjoy working independently while managing their time effectively.
• Communicate professionally with customers and coworkers.
• Stay calm under pressure and adapt to changing situations.
• Have a positive, can-do attitude and enjoy learning new skills.
• Value safety and look out for themselves, their teammates, and our customers.

Responsibilities

• Follow a planned daily service route while independently managing each service call from arrival through completion.
• Perform professional drain cleaning, cable work, hydro jetting, and sewer camera inspections for residential and commercial customers.
• Diagnose drain and sewer issues using specialized equipment and recommend appropriate solutions.
• Explain findings and recommendations so customers understand both the problem and the proposed solution.
• Identify repair, replacement, and preventative maintenance opportunities through our Technician Recommendation Program.
• Complete service documentation accurately and in a timely manner.
• Respond to emergency service calls when needed.
• Maintain company vehicles, equipment, and tools in safe working condition.
• Work closely with dispatch to provide an exceptional customer experience.
• Follow all company safety procedures and applicable regulations.

Benefits

• Medical, Dental & Vision Insurance
• Employer-paid Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Six Paid Holidays plus Two Floating Holidays
• Employee Service Discounts
• Company-Paid Uniforms
• Annual Safety Boot Stipend
• Ongoing Training & Career Development
• $27-$30/hour + overtime opportunities
• Quarterly Safety Bonus
• Earn additional income through our Technician Recommendation Program when your service recommendations result in completed customer work.
• Clear paths to increase your earnings through our Technician Step Program and CDL License Reimbursement Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED