DQ Team Member

DCM Montana•Lolo, MT
•Onsite

About The Position

Dairy Queen is hiring for FULL-TIME and Part-Time positions. We need employees to join our Dairy Queen team and have immediate full-time and part-time permanent positions available. These positions offer the opportunity to grow into Shift Lead and Ass't Manager positions. Dairy Queen focuses on providing a safe work and dining environment for employees and our fans. We strive to create positive memories for all our fans, so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast-paced environment while providing exceptional customer service, we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift at times and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • For grill positions - ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • For cake decorating positions - competent and proficient with cake decorating tools
  • Have fun and maintain a positive attitude at all times!

Responsibilities

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Benefits

  • Flexible hours
  • Employee Meal Discounts
  • 401K Retirement benefit
  • Health Insurance
  • Fun place to work
  • Environment to learn good work skills for your future growth and development
  • MIT - Manager In Training program
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