Doorman (Loss Prevention Officer) - W Barcelona

Marriott • Albuquerque, NM

21h • Onsite

About The Position

The doorman plays a key role in delivering an exceptional first impression to guest and visitors, providing a warm, professional, and brand-aligned welcome experience. This position combines hospitality excellence with a strong focus on preventive security, ensuring controlled and safe access to the property. The role reports directly to the Security Department, with close coordination and daily interaction with the Rooms Division team.

Requirements

• Minimum 1 year of experience in hotels or hospitality environments.
• Mandatory spanish door security certification: Spanish issued access Control License and/or Security Guard License.
• Strong interpersonal and communication skills.
• Excellent command of spanish language; english highly desirable
• Impeccable and professional presence, attention to detail, and customer-oriented mindset.
• Must be able to show an existing right to take up employment in Spain

Nice To Haves

• Additional training or certifications in security or safety desirable
• Previous experience in luxury hospitality environments desirable

Responsibilities

• Provide a warm, courteous, and professional welcome to all guest and visitors in accordance with brand standards.
• Act as a first point of contact, assisting guest with directions, basic information, and initial support upon arrival.
• Ensure controlled access to the property, identifying and monitoring guest, events and visitors.
• Support preventive security measures detecting and reporting any unusual or suspicious activity.
• Collaborate with internal departments (front office, security, concierge, rooms) to ensure a seamless guest experience.
• Assist in managing guest flow at the entrance, maintaining order, discretion, and efficiency at all times.
• Uphold the hotel’s luxury service standards, appearance guidelines, and professional conduct.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed