DOOR SECURITY GUARD

Cove Communities • Casco, ME

50d • Onsite

About The Position

A door person ensures that each patron is old enough to legally enter the establishment by checking each guest's identification. If a patron is clearly intoxicated, causing trouble while waiting in line or has caused trouble at the bar in the past, the door person can refuse to admit the Guest/Owner. They track the number of people they admit and the number of people who leave the establishment to ensure that the number of people inside does not exceed the maximum safe occupancy allowed by law. Door persons are required interact with customers in a friendly, professional and courteous manner. When a patron is denied entrance to the bar, a door person calmly and respectfully explains the reasons why. After listening to a customer's protests, the door person instructs the patron to leave the premises and may summon another door person or a Manager to persuade the customer to leave. A Door person may be asked to cover another location by Management if there is a need. All Couresy Patrol Staff will be required to have knowledge of the RMS System (Reservations). To assist in verifying Guest and Owners are allowed access. All other duties as assigned by Management

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is a well capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. The founders of the company have a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.

Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.

Requirements

• Must be atleast 21 years of age
• Knowledge of State Issued Photo Identification
• Knowledge of State Liquor Laws

Nice To Haves

• Previous experience as a Door person is preferred.
• Security background is a plus.
• “TIPs” Certification is a plus

Responsibilities

• Ensuring patrons are of legal age by checking identification.
• Refusing entry to intoxicated or troublesome individuals.
• Tracking the number of people entering and leaving to ensure safe occupancy.
• Interacting with customers in a friendly, professional, and courteous manner.
• Calmly and respectfully explaining reasons for denial of entry.
• Instructing patrons to leave the premises and summoning assistance if needed.
• Covering other locations as needed by Management.
• Having knowledge of the RMS System (Reservations) to verify Guest and Owner access.
• Performing other duties as assigned by Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees