Door Person

The Mills HouseCharleston, SC
Onsite

About The Position

Are you a friendly and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join our team as a Door Person and be the first smiling face our guests encounter. Bring your high energy, enthusiasm, and exceptional interpersonal skills, and be a key player in providing exceptional guest service from the moment they arrive. If you thrive in a fast-paced, dynamic environment and love interacting with people, we want you on our team! Don't miss out on this incredible opportunity to be the face of our property and provide exceptional guest experiences. Apply now and let your passion for hospitality, friendly demeanor, and attention to detail shine as a Door Person. Join our team and be part of a journey filled with success, growth, and memorable interactions!

Requirements

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Friendly and outgoing personality
  • Ability to lift and carry heavy luggage
  • Knowledge of local area and attractions
  • Professional and polished appearance
  • Flexibility to work in shifts, including weekends and holidays

Responsibilities

  • Welcome guests with a warm and friendly demeanor
  • Provide assistance with luggage handling and transportation arrangements
  • Offer information about hotel amenities, services, and local attractions
  • Maintain cleanliness and organization at the entrance and lobby area
  • Open doors for guests and offer assistance with their belongings
  • Coordinate with valet parking staff to ensure smooth operations
  • Respond promptly to guest inquiries and resolve any issues or concerns
  • Maintain a professional appearance and demeanor at all times

Benefits

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
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