Door Attendant

Sonesta International Hotels CorporationChicago, IL
Onsite

About The Position

The Door Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion.

Requirements

  • Professional verbal communication skills.
  • Excellent interpersonal and customer service skills including dealing with difficult guests.
  • Excellent organizational skills and attention to detail.

Responsibilities

  • Greet guests.
  • Open doors and assist guests/visitors entering and leaving property.
  • Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
  • Supply guests with directions.
  • Arrange transportation for guests/visitors, and record advance transportation request as needed.
  • Communicate parking procedures to guests/visitors.

Benefits

  • Medical and Dental Insurance
  • Paid Vacation and Sick Days
  • Paid Holidays
  • Pension
  • Legal Services
  • Maternity and Parental Leave
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