Door Attendant (Part-time)

Fernwood Property ManagementChicago, IL
Onsite

About The Position

A Door Attendant brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. We are seeking to hire a part-time Door Attendant to join the Regents Park team! The shift for this role is 11p-7:30a with a pay rate of $20.35/hour. As a Door Attendant, you will be an integral member of the team that creates authentic experiences for our Residents and their guests. The Door Attendant is the first point of contact for residents and guests entering the building. You will warmly and enthusiastically greet arriving residents and guests, assist them with their residential service needs, and ensure they are comfortable and feel welcome.

Requirements

  • People Person. The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator. Providing amazing experiences requires the ability to communicate professionally and through legible writing
  • 1-2 years of previous experience passionately providing customer service to others.
  • Requires basic knowledge of front desk equipment, including computer and telephone systems.

Nice To Haves

  • Yardi experience is a plus.

Responsibilities

  • Enthusiastically welcome our residents and guests, anticipate their needs, provide professional and courteous service, and respond promptly and professionally.
  • Creates memorable experiences with a warm, welcoming personality.
  • Develops a thorough knowledge of building procedures, features, and security practices.
  • Ensures security protocol is adhered to regarding granting building access and verifying identification of individuals requesting entry into the building.
  • Reports any building hazards, risks, or accidents as required. Submits service requests for any maintenance/housekeeping issues.
  • Handles package deliveries by accepting and logging packages for residents.
  • Answers the telephone, forward calls and take messages when necessary.
  • Performs other related duties and assignments as required.
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