Door Attendant - San Francisco at Embarcadero

Four Seasons Hotels and Resorts•San Francisco, CA

3d•$29•Onsite

About The Position

The Four Seasons Hotel San Francisco at Embarcadero seeks a Door Attendant to join their talented team. This is an opportunity to be part of the world's leading luxury hotel company. The work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. They are looking for individuals with not only the right skills but also the right attitude for the role.

Requirements

Reading, written and oral proficiency in the English language is required
Must be able to cope with stress and work in a high-volume operation
Must be able to prioritize and multi-task
Must be able to work a flexible schedule, including days, nights, weekends and holidays

Nice To Haves

High school educations or equivalent experience is preferred

Responsibilities

Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
Assists guests descending from cars.
Issues appropriate valet parking ticket to guests who want car parked.
Gives verbal greeting to guests arriving on foot.
Opens hotel doors for all guests.
Unloads guest luggage from car, tags it and issues claim tickets to the guest.
Directs hotel guests to the Front Desk for check-in.
Transfers luggage to the Bell Staff.
Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
Provides guests with directions, recommendations, and information about the city and its attractions.
Hails taxis as needed.
Loads luggage in car for departing guests.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
Greets all guests passing through Front Door and offers them assistance.