Door Attendant

Mayo Clinic•Rochester, MN
•$20 - $26•Onsite

About The Position

The door attendant is primarily responsible for assisting patients and guests to and from cars, courtesy vans, shuttle buses, or taxis, while establishing and maintaining a pleasant and helpful relationship. This will include offering direction support, mobility assistance, and answering general questions which might be asked by our guests. Other responsibilities include keeping the patient loading zones clear, transporting patients, their personal belongings, or selected medical devices; calling, recording, and monitoring taxi cabs and courtesy vehicles daily for patients and visitors. Assist and support valet operations as directed as well as sanitizing any equipment used to support patient. Assisting with traffic control in drive-up lanes to ensure safety of everyone traversing through these areas. Wheelchair recovery is required of all door staff which may include the following: hospital floors, clinic floors, hotels and other on and off campus ancillary areas.

Requirements

  • High school diploma/or equivalent or higher education.
  • Must be able to work independently.
  • Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff.
  • Strong problem-solving skills are necessary.
  • Must be able to adapt to unpredictable situations and stress.
  • Must have a valid driver's license and an excellent driving record.

Nice To Haves

  • Previous hospital or clinical experience is preferred.

Responsibilities

  • Assist patients and guests to and from vehicles (cars, courtesy vans, shuttle buses, taxis).
  • Provide direction support, mobility assistance, and answer general questions for guests.
  • Keep patient loading zones clear.
  • Transport patients, their personal belongings, or selected medical devices.
  • Call, record, and monitor taxi cabs and courtesy vehicles daily.
  • Assist and support valet operations as directed.
  • Sanitize equipment used to support patients.
  • Assist with traffic control in drive-up lanes to ensure safety.
  • Perform wheelchair recovery from various locations including hospital floors, clinic floors, hotels, and other on and off-campus ancillary areas.

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.
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