Door Attendant

SALAMANDER CHARLESTON EMPLOYER LLC • Charleston, SC

5d • Onsite

About The Position

The Doorman is the first interaction for guests/patrons visiting the hotel and are critical for the arrival and departure process in setting the tone for the guest’s entire visit. Working within the Guest Services department, this position will set the bar for guest expectations and will be held accountable for ensuring the Front Drive remains a clean, seamless experience for all.

Requirements

• Ability to drive all types of vehicles, both manual and automatic
• Passion for hospitality service
• Valid South Carolina driver's license with clean driving record
• Varied work schedules, ability to work as it pertains to the needs of hotel guests

Nice To Haves

• Previous hotel/resort experience preferred in a luxury setting
• Previous guest services experience preferred

Responsibilities

• Oversees the orchestration of the front drive daily
• Coordinates the valet process of patron’s and guest’s vehicles on the Front Drive
• Greets approaching vehicles, opens doors and greets all guests entering into the hotel
• Escorts guests within the hotel and offers directions to all hotel outlets as well as local Charleston destinations
• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction
• Answers inquiries to hotel policies and services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED