Door Attendant

Four Seasons Hotels and Resorts • Los Angeles, CA

1d • $17 • Onsite

About The Position

The Beverly Wilshire, A Four Seasons Hotel is looking for a Door Attendant who shares a passion for excellence and infuses enthusiasm into everything they do. This position has the opportunity to shape guest experience by providing exceptional knowledge and service in support of our world-renowned hotels Work authorization for the location is required.

Requirements

• Work authorization for the location is required.

Responsibilities

• Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel.
• Assists guests descending from cars.
• Issues appropriate valet parking ticket to guests who want car parked.
• Gives verbal greeting to guests arriving on foot.
• Opens hotel doors for all guests.
• Unloads guest luggage from car, tags it and issues claim tickets to the guest.
• Directs hotel guests to the Front Desk for check-in.
• Transfers luggage to the Bell Staff.
• Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars.
• Provides guests with directions, recommendations, and information about the city and its attractions.
• Hails taxis as needed.
• Loads luggage in car for departing guests.
• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc.
• Greats all guests passing through Front Door and offers them assistance.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.

Benefits

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed