Door Attendant
Royal Sonesta Downtown Chicago, IL•Berwyn, IL
•$15 - $16
About The Position
The Door Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Assist incoming and outgoing guests in entering/exiting the hotel and storing luggage on occasion.
Requirements
- Professional verbal communication skills.
- Excellent interpersonal and customer service skills including dealing with difficult guests.
- Excellent organizational skills and attention to detail.
Responsibilities
- Greet guests.
- Open doors and assist guests/visitors entering and leaving property.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions.
- Arrange transportation for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
Benefits
- Medical and Dental Insurance
- Paid Vacation and Sick Days
- Paid Holidays
- Pension
- Legal Services
- Maternity and Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
