Door and Millwork Plant Operations Supervisor

PARR•Fife, WA

2d•$36 - $41•Onsite

About The Position

The Door and Millwork Plant Operation Supervisor helps ensure that the plant achieves its goals through providing guidance and direction to operational employees in the yard. This position is responsible for making sure plant operations are running both efficiently and safely from loading customer vehicles to planning delivery routes and vehicle maintenance.

Requirements

2 years of previous experience in a similar job
High School Diploma or GED equivalent
Ability to speak, write, and read English required
Class C driver’s license and must have and maintain a good driving record required
OSHA Certified Forklift License
Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
Must be able to type 40+ WPM
Proficiency in Microsoft Word, Excel, and Outlook
Shoes that are puncture resistant, slip resistant, and made of leather or composite material required
Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types
Must maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
Ability and willingness to identify processes, tools and/or procedures that may be improved upon to improve the workplace and outcomes for our customers
Ability to communicate with all levels of management and employees at a high skill level and speak effectively in front of groups. Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups
Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
Ability to function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence
Ability to think and respond quickly, positively, and professionally to constantly changing circumstances
Ability to appropriately manage stress and interact with others
Ability to sit and/or stand for extended periods of time
Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
Must be able to work outdoors in all weather conditions
Must be able to drive a company vehicle when necessary
Ability to utilize all appropriate safety equipment

Nice To Haves

1 year of leadership experience preferred

Responsibilities

Use independent judgment and exercise discretion when performing supervisory duties, evaluating employees, training employees, assigning, and distributing work to employees
Establish and maintain a comfortable and safe working environment for all employees
Establish and maintain professional relationships with customers
Identify and respond to the need for personnel changes at the yard, and assist in hiring of new employees
Holds team accountable for proper usage and care of all assets
Assign overtime work consistent with Company policies
Investigate employee misconduct and safety violations
Create and maintain a well-rounded staff through cross training, open communications and continuing education
Maintain corporate guidelines and criteria for customer service
Ensure cleanliness of yard is maintained and holds team accountable for such behavior
Ensure an appropriate level of inventory is maintained at the yard
Respond to customer complaints and concerns
Efficiently schedule delivery orders and credit returns
Set the work schedule for truck drivers and yard employees
Assist Driver’s Safety Committee in accident investigation
Enforce federally mandated Drug and Alcohol Policy
Remain current on changing Federal and state laws in regards to interstate commerce and the operation of commercial motor vehicles
Ensure that appropriate paper work is completed as per company policy
Ensure daily safety audit of forklifts and trucks are performed, and that malfunctioning equipment is promptly reported
Encourages and ensures team arrives on time and prepared to work
Encourages and ensures team adheres to company policies
Encourages and ensures team is adaptable to change
Seeks and prioritizes cross training for team
Encourages and ensures team walks with purpose
Accepts experienced team member’s advice and feedback
Assists other team members with work when appropriate
Helps set goals and meet company deadlines for team
Focused on and encourages promoting from within
Encourages team to demonstrate the extra mile mentality
Allows disagreement, uses it to create discussion and ultimately consensus
Creates trust in team, delegates, but doesn’t micromanage
Contributes ideas to make things better
Encourages and ensures team is ready to help cover other yards in region
Assist Fleet Manager in maintaining a safe, efficient, and well-kept fleet
Assist Driver Trainer in maintaining a safe, efficient, and well-trained staff of truck drivers
Promotes and encourages F.A.C.E Values
Team members complete required new hire online training in timely way
Team members understand weight, height, and length limits, for DOT compliance
Opens & closes yard as needed
Proactively uses resources to seek information, partners with others in the company to solve problems
Assists drivers with job site and road challenges
Participates with inventory prep and post procedures
Takes an active role in developing and managing locations for inventory
Oversees yard crew schedule, and holds people accountable for maintaining schedule
Applies for overlength permits when needed
Able to complete basic Falcon order entry; invoicing, back orders etc.
Prepares and submits monthly fuel and mileage reports
Ensures team checks every load to maximize OTIF
Works to improve truck turn time in the yard, can point to improvements the team has made
Effectively manages outlook and personal notebook
Conducts interview and hiring of yard personnel with the leadership team
Effective at finding available delivery time in day’s schedule and coaches others to do the same
Effectively reads SKUS and identifies material types to determine building time as well as truck journey value
Facilitates group discussions with key members for best practices and yard setup
Knows product locations in yard and warehouses, coaches entire team to know as well
Able to seek out product transactions and order history
Facilitates monthly yard meetings for entire yard crew
Participates in creating annual budget
Uses interyard transfer system; logistics, courier, etc.
Attends PK’s and encourages entire team to attend
Orders yard supplies and necessary services etc.
Enforces attendance policy up to and including creating and delivering PINS
Prepares and delivers reviews
Performs Performance Improvement Notices and ongoing coaching as needed
Finds answers to questions and issues that are unknown
Understands strength and weaknesses of everyone on team – utilizes the first and works to improve the second
Helps maintain budget and expenses
Assists with scheduling of DOT physicals
Develop and maintains inventory locations monthly
Has relationship with all coworkers: sales, yard, management and uses those relationships to solve problems
Encourages and ensures team regularly brings areas of concern in yard/store to leadership team’s attention
Shares delivery forecast daily and with team
Relays company announcements to team in helpful, supportive way
Communicates professionally to yard crew via radio
Responds to voicemails in a timely manner
Always answers phones promptly with professional greeting
Responds to emails promptly and professionally with correct grammar and spelling
Proactively and positively communicates with all audiences
Reports low inventory or quality issues to purchasing team
Walks yard daily and communicates appropriately low stock and outage issues
Regularly checks in with Sales Team to seek opportunities for team improvement
Participates in site leadership discussion/decision making
Regularly gives credit where credit is due, to the person and to management teams
Never throws people under the bus, if it’s a yard problem/challenge, ops lead takes ownership of the problem
Consistently asks for feedback
Builds bridges with purchasing and sales team to manage inventory effectively
Has relationship with vendors and communicates support needs
Team members wear high visibility/proper uniform
Reviews daily equipment inspections weekly
Maintains a comfortable and safe working environment for all employees
Proactively addresses safety issues
Proactively brings safety issues to the attention of proper department
Yard team demonstrates consistency in following all company safety protocols
First Aid and AED certified
Participates on safety committee as needed
Prepares necessary accident and claim reports
Schedules maintenance and repair of all equipment in a timely and efficient manner
Perform other related duties as assigned

Benefits

2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
Employee paid sick days
7 holidays
Standard medical plan with a very low $1,000 deductible
Dental, Vision, EAP (Employee Assistance Program)
Massage, Chiropractic and Acupuncture coverage
FSA (Flexible Spending Account) and Childcare pretax spending programs
Footwear subsidy through boot vendor after 90 days of employment
Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
3% profit share contribution to the 401(k), with Board approval
Tuition reimbursement (up to $2,500/year)
Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
$1,000 referral bonus