Donut Finisher

Hy-Vee•Omaha, NE

10d•Onsite

About The Position

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Donut Finisher plays a key role in making sure our Bakery case is stocked with fresh, beautifully finished donuts, bagels, and danishes that keep customers coming back. In this role, you'll take pride in the details, from glazing and icing to garnishing and presentation, while helping create a welcoming experience for every customer you meet. If you enjoy hands-on work, take pride in doing things right, and like being part of a team that starts the day strong, we'd love to have you on board.

Requirements

Must be 18+
Follow written, verbal, or diagrammatic instructions with attention to detail
Perform simple addition and subtraction, copy figures, and count and record accurately
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team to ensure customer satisfaction and a positive work environment
High school diploma or equivalent experience required
Six months or less of similar or related experience; we will provide the training you need to succeed
Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Ability to safely use sharp knives and blades for food preparation
Exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Ability to operate a delivery vehicle in accordance with applicable DOT standards
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Responsibilities

Provide prompt, friendly customer service, greeting customers with a smile and making every interaction a positive one, whether at the counter or elsewhere in the store
Prepare your work area and equipment for donut finishing at the start of each shift
Remove donuts and rolls from the freezer and prepare them for finishing, including placing danishes and cinnamon rolls in the proof box
Heat donuts and rolls in the oven prior to glazing or icing, then ice and garnish for the donut case
Review special orders and prepare them as needed
Prepare icings and the glazing area for the following day
Maintain a clean, organized work area throughout your shift
Maintain strict adherence to personal hygiene and dress standards
Answer the telephone promptly and provide friendly, helpful service to customers who call
Work with customers at the counter and assist in other areas of the store as needed
Adhere to Hy-Vee policies and individual store guidelines
Report to work when scheduled and on time