Hourly

Goodwill Industries of the Inland Northwest•Spokane, WA

1d•Onsite

About The Position

Goodwill Industries of the Inland Northwest is seeking a Donor Services Associate I to accept donated goods from the public. The role involves maintaining the donation area in a neat and orderly manner, both inside and outside. If located in a facility, the associate will assist in other areas of the store as needed. This position is open to maintain an applicant pool, and candidates must pass a background check. The mission of Goodwill is to help people build independence within the communities they serve, and the vision is for every person served to achieve their fullest potential as an individual, enriching our communities.

Requirements

Must pass background check.

Responsibilities

Provide outstanding customer service.
Greet donors at their vehicle.
Assist in unloading acceptable donations in a timely and courteous manner.
Thank donors for donations and ensure a receipt is offered to each donor, regardless of size of donation.
Maintain a well-groomed appearance and acceptable dress in compliance with GIIN's Dress Code.
Prepare records and reports, as requested.
Keep supervisor informed of problems and suggestions related to the job.
Perform other duties in production and retail as assigned.
Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
Ensure donations are secure and appropriate sort is performed indoors.
Keep donation area neat, clean, and orderly.
Ensure equipment is in good working order.
Maintain an accurate count of donors on the DSC Worksheet.
Ensure the DSC is properly closed and locked at closing.
Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
Report any maintenance or safety discrepancies immediately to your supervisor.
Attend department, organization and other meetings/training as required.
Work collaboratively with Workforce and Family Services to provide participant services.
Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
Properly wear and maintain all required Personal Protective Equipment (PPE).
Maintain agency confidentiality.
Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
Other duties as assigned.